After several months of development Proconnect is pleased to announce a new bespoke online diary system for all our appointment services which enables our clients to synchronise their diary with our systems. We hope this new system will reduce any double bookings or wrongly appointed times.
Adam Haycock Managing Director of Proconnect Marketing said “This new diary system represents a continued commitment and investment in our call centre and we hope it will make things easier for our clients, customers and staff. As an organisation we always like to listen to our clients and staff and this is one area which has been highlighted as an area for improvement and we have listened.”
The beauty of the system is the simplicity of its functionality, we will be rolling this out with clients over the coming weeks.